Contact us
We read every message. Whether you've found a bug, want a feature, need help with your Pro plan, or just want to say hi — we'd love to hear from you.
General support & feedback: hello@notecraam.com
Billing & Pro questions: billing@notecraam.com
Privacy & data requests: privacy@notecraam.com
Response time
We aim to reply within one business day. If you haven't heard back in 48 hours, please check your spam folder or email us again — occasionally messages get lost.
Reporting a bug
When reporting a bug, please include:
- What you were trying to do
- What happened instead
- Your browser and device (e.g. Chrome on iPhone 14)
- A screenshot if possible
Feature requests
We prioritise features based on how many users ask for them. If there's something you wish Notecram did, tell us — chances are someone else has asked too.
Press & partnerships
For press enquiries, school partnerships, or affiliate opportunities, email hello@notecraam.com with "Press" or "Partnership" in the subject line.